Privacy Policy

This Privacy Policy ("Policy") describes how jl117 ("we," "us," or "our") collects, processes, stores, and protects the personal information of users ("you" or "your") who access or use the jl117 online gaming platform, including the website at jl117.net and any associated mobile interfaces (collectively, the "Platform").

jl117 acts as the personal information controller in respect of the personal data you provide when registering for and using the Platform. We are committed to handling your personal data responsibly, transparently, and in accordance with all applicable Philippine data protection laws, including the Data Privacy Act of 2012 (RA 10173) and the regulations issued by the National Privacy Commission (NPC).

Please read this Policy carefully. If you do not agree with the practices described in this Policy, you should not use the jl117 Platform. For questions about this Policy or your personal data, please refer to Section 14 (Contact Us).

jl117 collects the following categories of personal information from users of the Platform:

Identity & Contact Information:

• Full legal name
• Date of birth (for age verification purposes)
• Government-issued identification number (e.g., PhilSys ID, passport, driver's licence)
• Email address
• Mobile phone number
• Residential address (city, province, postal code)

Financial Information:

• GCash or PayMaya account details (mobile number linked to the account)
• Bank account details (for bank transfer transactions)
• Debit card details (card number, expiry — processed securely via payment gateway)
• Transaction history, deposit and withdrawal records

Gaming & Platform Activity:

• Game history, bet amounts, win/loss records
• Session duration and login timestamps
• Bonus and promotion usage
• Responsible gaming settings and self-exclusion records

Technical & Device Information:

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Cookie identifiers and session tokens
• Platform interaction logs

Communications:

• Customer support chat and email correspondence
• Survey responses and feedback submissions

jl117 collects your personal information through the following means:

• Direct collection: Information you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated collection: Technical data collected automatically when you access the Platform, including through cookies, web beacons, and server logs.
• Third-party sources: Identity verification data from third-party KYC (Know Your Customer) service providers; payment confirmation data from payment processors such as GCash, PayMaya, and banking partners.
• Regulatory sources: Information received from PAGCOR or other regulatory authorities in connection with compliance obligations.

jl117 uses your personal information for the following purposes:

• Account management: To create, maintain, and manage your jl117 account, including verifying your identity and age.
• Service delivery: To provide access to games, process deposits and withdrawals, and deliver the features of the Platform.
• Regulatory compliance: To comply with anti-money laundering (AML) obligations, PAGCOR licensing requirements, and the Data Privacy Act of 2012.
• Fraud prevention & security: To detect, investigate, and prevent fraudulent activity, cheating, and other prohibited conduct on the Platform.
• Responsible gaming: To monitor gaming activity for signs of problem gambling and to administer responsible gaming tools such as deposit limits and self-exclusion.
• Customer support: To respond to your inquiries, complaints, and support requests.
• Marketing & promotions: To send you information about jl117 promotions, bonuses, and new features, where you have consented to receive such communications.
• Platform improvement: To analyse usage patterns and improve the performance, features, and user experience of the Platform.

Under the Data Privacy Act of 2012, jl117 processes your personal information on the following legal bases:

• Contractual necessity: Processing required to perform our contract with you — i.e., to provide the jl117 Platform and its services.
• Legal obligation: Processing required to comply with applicable laws and regulations, including AML obligations, PAGCOR requirements, and tax reporting.
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have given your explicit consent. You may withdraw consent at any time.

jl117 does not sell your personal information to third parties. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, PayMaya, and banking partners, for the purpose of processing deposits and withdrawals.
• Identity verification providers: Third-party KYC service providers engaged to verify your identity and age.
• Game providers: Third-party game developers and providers whose games are available on the Platform, to the extent necessary for game delivery and fairness auditing.
• Regulatory authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other government authorities, where required by law or regulatory obligation.
• IT and security service providers: Cloud hosting, cybersecurity, and platform infrastructure providers engaged by jl117 to operate and secure the Platform.
• Professional advisers: Legal, accounting, and compliance advisers, subject to professional confidentiality obligations.

All third-party service providers engaged by jl117 are required to process your personal data only in accordance with jl117's instructions and applicable data protection laws.

jl117 retains your personal information for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

In general, jl117 applies the following retention periods:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with AML and PAGCOR record-keeping requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction.
• Customer support records: Retained for three (3) years from the date of the last interaction.
• Marketing consent records: Retained until you withdraw consent or for three (3) years from the date of consent, whichever is earlier.

When personal data is no longer required, jl117 will securely delete or anonymise it in accordance with our data disposal procedures.

jl117 implements industry-standard technical and organisational security measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the jl117 Platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Access controls limiting employee access to personal data on a strict need-to-know basis.
• Regular security audits and penetration testing of the Platform's infrastructure.
• Two-factor authentication options for player accounts.
• Continuous monitoring for suspicious activity and potential data breaches.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jl117 will notify the National Privacy Commission and affected users in accordance with the requirements of the Data Privacy Act of 2012 and NPC regulations.

jl117 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and analyse how the Platform is used.

We use the following categories of cookies:

• Strictly necessary cookies: Required for the Platform to function. These include session authentication tokens and security cookies. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and display options to improve your experience.
• Analytics cookies: Collect anonymised data about how users interact with the Platform, helping us identify areas for improvement.
• Marketing cookies: Used to deliver relevant promotional content. These are only set with your consent.

You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. For marketing cookies, you may withdraw consent at any time by contacting customer support.

Under the Data Privacy Act of 2012, you have the following rights in relation to your personal information held by jl117:

• Right to be informed: The right to know what personal data jl117 collects and how it is used — as set out in this Policy.
• Right of access: The right to request a copy of the personal data jl117 holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data, subject to jl117's legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
• Right to data portability: The right to receive your personal data in a structured, commonly used format where technically feasible.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data protection rights have been violated.

The jl117 Platform is strictly intended for persons aged 21 years and above, in accordance with Philippine gaming regulations. jl117 does not knowingly collect personal information from individuals under the age of 21.

If jl117 becomes aware that personal data has been collected from a person under 21 without verifiable parental or guardian consent, we will take immediate steps to delete that information and close the associated account. If you believe that a minor has registered on the jl117 Platform, please contact our support team immediately at [email protected].

jl117 primarily processes and stores your personal data within the Philippines. In certain circumstances, your data may be transferred to or processed by service providers located outside the Philippines — for example, cloud infrastructure providers or international game developers.

Where such transfers occur, jl117 ensures that appropriate safeguards are in place to protect your personal data, including contractual data protection clauses consistent with NPC requirements. By using the jl117 Platform, you consent to such transfers where they are necessary for the delivery of our services.

jl117 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will notify registered users by posting a notice on the Platform or by sending an email to the address associated with your account. The "Last Updated" date at the top of this page will reflect the date of the most recent revision.

Your continued use of the jl117 Platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Policy periodically to stay informed about how jl117 protects your personal information.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by jl117, please contact our Data Protection Officer:

You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data protection rights have been violated. For more information, visit the NPC's official channels.

For general platform information and other inquiries, visit our FAQ page or review our Terms & Conditions.